Effective Date: February 2026
This privacy policy (“Privacy Policy”) describes how Collectr Inc. ("Collectr," "we," "us," or "our") collects, uses, stores, and shares your personal information when you ("you," "your," or "user"): (1) access and/or use our website located at www.getcollectr.com (“Website”) or other digital properties that we own and operate, including our proprietary software application known as Collectr (the “App” and collectively with the Website, the “Services”); and (2) communicate with us in any manner, including by email, direct messaging, telephone, and/or in person (“Communications”). Personal information, or personal data, means information about an identifiable individual, or any other similar definition provided in privacy or data protection laws applicable in the relevant jurisdiction.
Please note that this Privacy Policy does not apply to any products, services, websites, or content that are offered or hosted by third parties, which are governed by their respective privacy policies.
Please read this Privacy Policy carefully to understand our policies and practices for collecting, processing, and storing your information. If you do not agree with our policies and practices, do not download, register with, or use the Services. By downloading, registering with, or using the Services, you indicate that you understand, accept, and consent to the practices described in this Privacy Policy. This Privacy Policy may change from time to time (see Changes to Our Privacy Policy). Your continued use of the Services after we make changes indicates that you accept and consent to those changes, so please check the Privacy Policy periodically for updates. We will notify you in advance of any material changes to this Privacy Policy and obtain your consent to any new ways that we collect, use, and disclose your personal information.
Purpose
The purpose of this Privacy Policy is to inform users of our Services of the types of personal information that we may collect or that users may provide when you purchase, download, install, register with, access, or use the Services, and our practices for collecting, using, maintaining, protecting, and disclosing that information.
Quick Links
Please note the following sections that include important disclosures related to our Website and Services:
How we collect personal information about you
We collect personal information that is relevant for the purpose of providing the Services, meeting our legal obligations, advertising and marketing our Services, and researching and developing new products and techniques to improve our Services and business.
The way your personal information is collected depends on how you interact with the Services. We collect your information in three ways: (1) directly from you when you use our Website, Services, and Communicate with us; (2) automatically using online technologies when you engage with our Website, Services, and Communications; and (3) from our third-party partners.
You may also provide information for publication or display ("posted") on public areas of the Website and the App (collectively, "User Contributions"). You post and transmit User Contributions to others at your own risk. Please be aware that no security measures are perfect. We cannot control the actions of third parties with whom you may choose to share your User Contributions. Therefore, we do not guarantee that unauthorized persons will not view your User Contributions.
What Personal Data We Collect
The personal information we collect depends on how you use our Services and may include:
How We Use Personal Information
Personal information collected on our Website or otherwise in connection with your use of the Services will only be used for the purposes specified in this Privacy Policy or indicated on the relevant pages of our Website. We will not use your data beyond what we disclose in this Privacy Policy.
We use information that we collect about you or that you provide to us, including any personal information as
Who We Share Personal Data With
We may share personal information that we collect or you provide as described in this Privacy Policy as follows:
Legal Disclosures. We may disclose your information (including personal information) where we believe that we are required to do so in order to comply with an applicable statute, regulation, rule or law, a subpoena, a warrant or administrative request, a court or regulatory order, or other valid legal processes. We may also disclose personal information to carry out our obligations and enforce our rights arising from any contracts with you, to detect fraud, for assistance with a delinquent account, as evidence in litigation in which we are involved, or to protect the safety and/or security of our users, the Services, or the general public. We may make other types of disclosures as permitted or required by applicable law.
Affiliates and Business Partners. We may share your information, such as your email address, with our subsidiaries and affiliates.
Business Transaction. In accordance with applicable law, to a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by us about our customers and users is among the assets transferred.
Service Providers. We may transfer your personal information to contractors, service providers, and other third parties we use to support our business (such as hosting service providers), who are contractually obligated to keep personal information confidential, use it only for the purposes for which we disclose it to them, and to process the personal information with the same standards set out in this Privacy Policy.
Aggregated and De-Identified Information. We may also aggregate, anonymize, or de-identify personal information we receive and use this information about aggregated user behaviour and the Services for marketing and research purposes.
Third Party Links
Content and information posted by us or our users may contain links to other sites, including those of our business partners or affiliates. While we seek to link only to sites that share our high standards and respect for privacy and security, we are not responsible for the privacy practices used by other websites.
Retention of Personal Data
We keep your personal information for as long as is necessary in accordance with the purpose for which it was collected, our business needs, and our legal and regulatory obligations. If we dispose of your information, we will do so in a way that is secure and appropriate to nature of the information subject to disposal.
Transferring Personal Information
We collect, use, and store your personal information in Canada. However, we may use service providers and other third parties we use to support our business who process or store information outside of Canada, including the United States. In accordance with the laws of those countries, in certain circumstances your personal information may be accessible by foreign law enforcement, regulatory bodies or other authorities. These service providers are third parties are contractually obligated to keep personal information confidential, use it only for the purposes for which we disclose it to them, and to process the personal information with the same standards set out in this Privacy Policy. Whenever we engage such a service provider or third party, we require that its privacy and security standards adhere to this Privacy Policy and applicable Canadian privacy legislation. Please note that we may also transfer your personal information outside of Quebec, including within and outside Canada, depending on the purpose for which we collected it.
How We Protect Your Personal Data
We seek to use reasonable organizational, technical and administrative measures to protect personal information under our control. This means that your data is protected and only accessed by employees who need it to carry out their responsibilities and are bound by confidentiality agreements.
Unfortunately, no data storage system or data transmission over the Internet can be guaranteed to be 100% secure. Please also be aware that we may use third-party cloud service providers that provide hosting, data storage and other services pursuant to standard terms and conditions that may be non-negotiable; these service providers have informed us or the general public that they apply security measures they consider adequate for the protection of information within their system, or they have a general reputation for applying such measures.
The safety and security of your information also depend on you. Where we have given you (or you have chosen) a password for access to certain parts of our Website and/or App, you are responsible for keeping it confidential. We ask you not to share your password with anyone. We urge you to be careful about giving out information in public areas of the Website and App like message boards, which any Website visitor or App user can view.
Children
We do not knowingly collect any information from children under the age of 16. In addition, our Services are not designed for use by individuals under the age of 16. If we learn we have collected personal information from a child under 16 we will delete that information, unless we are legally obligated to retain such data. If you have any reason to believe we may have unknowingly collected data from a child under the age of 16, please contact us at contact@getcollectr.com. Notwithstanding the above, we do not knowingly collect any information from children under the age of 18 who reside in or access the Services from a state, province, or country where parental consent would otherwise be required to create an online account or use the Services. If we learn that we have collected personal information from a child under 18 who resides in or accesses the Services from a state, province, or country where parental consent would otherwise be required to create an online account or use the Services, we will delete that information, unless we are legally obligated to retain such data.
Cookies and Automated Collection Technologies
Our Services (in particular our Websites and App) utilize a variety of technologies to allow us to improve the functionality of the Services and improve your user experience. Some of these technologies are required for the functionality of our Services.
Cookies collect information automatically even when a user is not logged into their account. The information collected may include information about the Services and operating system you are using, your browser type and version, computer and connection information, and what time you accessed the site. This information will be collected any time you access the website or the application unless you opt out.
Anytime you visit and use our Website or the App, we (first-party) or a third party places cookies in your browser. Certain cookies are specific to features or specific preferences, and certain cookies will be used all the time. We use four different types of cookies.
For information about how to manage your choices related to cookies and similar automatic collection technologies, please see the section Your Choices below.
Almost all browsers use cookies to track your internet use automatically. However, these browsers also allow you to change the settings in your browser to manage your cookie settings, delete any previously sent cookies, and not accept new cookies. Again, please keep in mind that disabling cookies will negatively impact your user experience with our site. Please review your browser's settings and preferences for more information on how to manage and delete cookies. Browsers on mobile devices may have different ways to manage cookie settings.
Technology used on the Internet is constantly changing. The company uses technology standard to the Internet, such as pixel tags, web beacons, and other similar technologies, to track visitors to our Website and App.
Your Choices
It is important that the personal information we hold about you is accurate and current. Please keep us informed if your personal information changes.
By law, you may have the right to request access to and to correct the personal information that we hold about you.
We may request specific information from you to help us confirm your identity and your right to access, and to provide you with the personal information that we hold about you or make your requested changes. Applicable law may allow or require us to refuse to provide you with access to some or all of the personal information that we hold about you, or we may have destroyed, erased, or made your personal information anonymous in accordance with our record retention obligations and practices. If we cannot provide you with access to your personal information, we will inform you of the reasons why, subject to any legal or regulatory restrictions.
Where you have provided your consent to the collection, use, and transfer of your personal information, you may have the legal right to withdraw your consent under certain circumstances. To withdraw your consent, if applicable, contact us at: contact@getcollectr.com . Please note that if you withdraw your consent, we may not be able to provide you with a particular product or service. We will explain the impact to you at the time to help you with your decision.
If you have opted in to receive certain emails from us but no longer wish to have your contact information used by us to promote our products or services or to receive updates regarding our business, you can opt-out by checking the relevant box located on the form on which we collect your data or at any other time by sending us an email stating your request to contact@getcollectr.com . This opt-out does not apply to information provided to us as part of a product purchase, warranty registration, product service experience, or other transactions.
The following is information about how to opt out of receiving certain communications from us, depending on means of delivery:
The following disclosures relate to your choices in connection with cookies and other automatic information collection technologies:
Please be aware that if you disable or remove tracking technologies, some parts of the Service may not function correctly. If you disable or refuse cookies, some parts of the Websites may then be inaccessible or not function properly.
Google provides tools to allow you to opt out of the use of certain information collected by Google Analytics at https://tools.google.com/dlpage/gaoptout and by Google Analytics for Display Advertising or the Google Display Network at https://www.google.com/settings/ads/onweb/.
Consent
We collect your personal information with your consent. You may withdraw your consent at any time.
You can withdraw your consent by contacting our Data Protection Officer using the contact details set out below.
Your Rights to Your Personal Information
You may have the following rights to the personal data your have provided to us: :
Changes to our Privacy Policy
This Privacy Policy may be amended from time to time in order to maintain compliance with the law and to reflect any changes to our data collection process. When we amend this Privacy Policy we will update the "Effective Date" at the top of this Privacy Policy. We recommend that our users periodically review our Privacy Policy to ensure that they are notified of any updates. If necessary, we may notify users by email of changes to this Privacy Policy.
Complaints
If you have any complaints about how we process your personal information, please contact us through the contact methods listed in the Contact Information section so that we can, where possible, resolve the issue. If you feel we have not addressed your concern in a satisfactory manner you may contact a supervisory authority. You also have the right to directly make a complaint to a supervisory authority. You can lodge a complaint by contacting the appropriate supervisory authority (which may include but is not limited to the Information Commissioner's Office in the UK and the Data Protection Commission in Ireland).
Contact Information
If you have any questions about this Privacy Policy, our privacy governance, or our security measures at Collectr Inc., please contact our Privacy Officer using the information below. You can also reach out to our Privacy Officer if you would like to exercise your rights under applicable privacy law. We have procedures in place to receive and respond to complaints or inquiries about our handling of personal information and our compliance with this policy and with applicable privacy laws.
Privacy Officer
9131 Keele St., Suite A4
Vaughan, Ontario, L4K 0G7
Canada